HOUSEOPSDirect support
Email HouseOps
We aim to respond within three business days during early access.
support@houseops.proSupport
How can we help?
Send the app version, device model and a short description of what happened. Please do not include sensitive home details unless they are necessary to resolve the issue.
Common questions
Where is my home data stored?
House passports, photos, labels, documents and maintenance records are stored locally on your device. They leave the device only when you explicitly export or share them.
How do I back up my passport?
Open More, then Data & backup. Create a HouseOps backup and save it somewhere you control. Test important backups by importing them on a spare device when possible.
Can I restore a purchase?
Yes. Use Restore Purchases on the HouseOps Pro screen or in app settings. Store purchases are managed by the Apple App Store or Google Play.
How do I delete my data?
Use More → Data & backup → Delete local data. Because HouseOps currently has no account or cloud passport storage, this removes the HouseOps home records held by the app on that device. See Data Choices for details.
Can HouseOps verify that my installation meets code?
No. HouseOps stores documentation and procedures; it does not inspect or certify electrical, gas, fire, plumbing or building-code compliance. See the Safety Notice.